If you have just had a loss

This will be a time of shock, strong emotions and the feeling that your thinking has become numbed and confused. Most people have feelings like this. To help you understand what normally happens at this time, here are some frequently asked questions.

‘My grandmother has just died at home-what should I do?’

If the death is expected you will need to contact her doctor who will subsequently issue the ‘Medical Cause of Death’ Certificate. He or she will give you permission to move your grandmother.

The second call you can make will be to the undertaker. Our number is 01594 832159. Our phones are manned 24 hours a day by  helpful caring staff. We will come and take her into our care.